Cancellation Policies

       Cancellation/Amendment Policy :
      (This policy defines how to handle cancellations)

If cancellation/amendment is made 3 days prior to your arrival date, no fee will be charged.
If cancellation/amendment is made within 3 days, including reservations made within 3 days of your arrival, 1st night’s room rate and tax will be charged
In case of no-show, 100% room rate and tax will be charged.
Early Bird/Long Stay/Last Min/Package Rates are Non - changeable & Non – refundable.
* The refund process will take approximately 10 to 20 working days. A transaction fee of 3% for Visa card, Master card and 5% for American Express will be applied. Please notify us at info@sapahorizonhotel.com when you receive the refunded amount.

Sapa Horizon Hotel
Add: 018 Pham Xuan Huan street, Sapa town, Lao Cai province, Vietnam
Phone: (+84) (0) 214 3872 683 - Cellphone: (+84) 912 927 966 - Mr David
E-mail: info@sapahorizonhotel.com

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